The VIR exchange meeting was held in London from 28 to 30 November 2018. This time again, the well-organised event offered all VIR members the opportunity for intensive exchange on current topics and developments in tourism. But the visit of two representatives of the Expedia Usability Lab, Expedia’s in-house research centre, which provided members with interesting insights into their work. Also interesting: The visit of Carol Dray, Commercial Director of  Visit Britain, where the focus was clearly on the upcoming Brexit. In London, Passolution Managing Director Dennis Zimon thus received a cutting-edge insight into the future challenges of the industry – a big thank you goes to VIR for organizing an all-round valuable meeting! Find more information here.